Combo special- Buy a Shag Stop get a Lax Dog or Pup 50% off! Use code "Bundle2" at checkout

Shipping Policy

ORDER PROCESSING:

Please allow 1-3 days to process your order. Expect an email within 2 days to let you know your order is on the way!

LOCAL DELIVERY

During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for addresses within 10 miles of our shop. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.


Orders placed before 12 pm will be delivered the same day. Orders placed outside of these hours will be delivered the next day we are open.


When your order is ready for delivery, you will receive an email with real-time tracking information.


FLAT RATE SHIPPING 

Orders are generally shipped within 24 hours using USPS or UPS depending on the package size or your address. Flat rate shipping fee of $0 applies to orders shipping to the United States. 


​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 


For simple flat rate shipping: We offer $0 flat rate shipping to the mainland United States. 


INTERNATIONAL SHIPPING:

We offer international shipping to the following countries: Canada. 


If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 


Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Goal Sports Innovation is not responsible for these charges if they are applied and are your responsibility as the customer.


REFUNDS,, RETURNS AND EXCHANGES

We accept returns up to 60 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 


In the event that your order arrives damaged in any way, please email us as soon as possible at info@goalsportsinnovation.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.


If you have any further questions, please don't hesitate to contact us at Info@goalsportsinnovation.com.